Shipping Policy

At Insen is a trusted brand of IUS Global Tech PVT LTD, we are dedicated to ensuring that your shopping experience is smooth and hassle-free. Our Shipping and Delivery policies are designed to provide you with clear information and transparency regarding your order. Please read the details below to understand how we handle the shipping and delivery of your purchases.

Processing Time

Order Processing: Once you place an order, our team promptly processes it within 1-2 business days. Please note that orders placed on weekends or public holidays will be processed on the next business day.
Confirmation: You will receive an order confirmation email immediately after placing your order. Once your order is processed and ready for shipment, we will send you a shipping confirmation email with tracking information.

Shipping Methods and Delivery Times

We offer several shipping options to meet your needs:

Standard Shipping: Delivery within 5-7 business days.

Please note that delivery times are estimates and may vary based on your location and external factors such as weather conditions or carrier delays.

Shipping Rates

Shipping rates are calculated based on the shipping method selected, the weight of the package, and the destination. You can view the shipping charges at checkout before you complete your purchase.

Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the status of your shipment on the carrier’s website. If you encounter any issues with tracking your order, please contact our customer service team for assistance.

Shipping Restrictions

Please be aware of the following shipping restrictions:

We do not ship to P.O. Boxes or APO/FPO addresses.
Certain products may have shipping restrictions due to size, weight, or regulatory considerations. These restrictions will be noted on the product page.

Lost or Damaged Packages

In the rare event that your package is lost or arrives damaged, please contact our customer service team immediately. We will work with the carrier to investigate the issue and ensure that you receive a replacement or refund as quickly as possible.

Contact Us

If you have any questions or concerns about our Shipping and Delivery policies, please do not hesitate to reach out to our customer service team. We are here to assist you and ensure that your shopping experience with Insen is exceptional.